Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • At this time, Museum of Craft and Design ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.


  • Sales Tax
  • Museum of Craft and Design charges sales tax for merchandise ordered on this Web site that is shipped inside the State of California.


  • Return Policy
  • Returns are accepted for store credit only. You must contact the store within 14 days of receipt of merchandise.


  • Store Hours
  • Customer service is available during the regular operating hours of the San Francisco Museum of Craft+Design.